Gigaclear has partnered with Vyntelligence to leverage its AI video software and make installations easier.
The technology enables Gigaclear customers to capture short, guided videos of their homes and preferred installation routes using just their smartphones. The AI then analyses the footage, summarising key information and automatically assessing installation complexity.
Since adopting the software, Gigaclear has prevented nearly 200 avoidable site visits through 1,100 customer submissions. The Agentic Video Intelligence Work Platform technology will now be rolled out to all Gigaclear customers.
Ben Woods, COO at Gigaclear, said: “Being the first retail fibre company to adopt this technology underlines Gigaclear’s commitment to innovation and to bridging the digital divide in rural communities.”
Vyntelligence CEO, Kapil Singhal, commented: “By deploying Agentic Video Intelligence into Gigaclear’s customer journey, we’re proud to support both efficiency and sustainability, while enhancing the experience for rural communities that have traditionally been underserved.”
