GoFibre embarks on growth trajectory with Calix Platform

GoFibre is partnering with Calix to improve residential broadband in Scotland and northern England and will use Calix Broadband Platform’s fully integrated managed services portfolio to expand its reach, deploy new services and boost customer support.  

Calix Cloud on the Calix Platform will give the altnet company data-based marketing and customer support insights, along with management for its marketing and support teams.

Ken Topping, Chief Technology Officer at GoFibre explained: “The cloud, software and appliance-based Calix Broadband Platform allows us to deploy personalised offerings that drive market growth and scale broadband experiences across Scotland and northern England.”

With these capabilities, GoFibre will drive market expansion by deploying services quickly to ensure a secure and reliable online experience; transform customer support with subscriber experience insights for faster issue resolution; and offer a data-driven approach to improve subscribers’ loyalty.

Neil Conaghan, CEO at GoFibre added: “Our partnership with Calix is bolstering our position in the Scottish altnet space, enabling us to support initiatives like Project Gigabit to connect many more customers, even in hard-to-reach communities.”