Strategic Imperatives has created a purpose-built iteration of its billing and subscription software Elevate for the use of wholesale and retail ISPs.
Strategic Imperatives’ billing platform Elevate is now fully compliant with Ofcom’s One Touch Switch (OTS) requirements.
The new OTS policy enables customers to request a switch by contacting their newly chosen provider, who will then handle the entire process on their behalf, coordinating with the existing provider to ensure a seamless transition.
Elevate now offers all the information needed by the OTS hub to ensure compliant real-time data exchange. MD Wail Sabbagh, said: "By enabling real-time data exchange with the OTS hub, our clients can provide their customers with an effortless and streamlined switching process."