Virgin Media O2 adds 9,900 fixed customers in Q4

Wed, 19/02/2025 - 12:45
Lutz

Virgin Media O2 (VMO2) saw consumer fixed customer and revenue growth in 2024, supported by +9,900 fixed-line net additions and 2.0% YoY ARPU growth in Q4.

Its fixed customer base grew by 9,300 in 2024, including 9,900 net additions in Q4, as 21,300 net broadband connections were added across the full year, with 12,000 in Q4.

The company grew its network reach by an additional 1.3 million homes serviceable, resulting in a total gigabit footprint of 18.3 million homes at the end of the year. This was driven largely by nexfibre’s expansion and the integration of Upp premises.

The upgrade of VMO2’s fixed network to fibre also continued across the year, with a total fibre footprint of 6.4 million premises when including the nexfibre footprint

VMO2’s revenue declined by 4 per cent to £2.7 billion in Q4 2024 from £2.8 billion in Q4 2023.

CEO Lutz Schüler said: “We close the first chapter of Virgin Media O2 having delivered our full year guidance and hitting our JV synergy targets 18 months ahead of schedule.

“In 2025 we will get back to growth in core revenues and profitability while continuing investment in our networks and services.

“Throughout the year we’ll also deliver on key strategic moves, including the creation of a fixed NetCo and the expected acquisition of spectrum from Vodafone-Three which will further improve mobile performance.”

The company states that the creation of is NetCo is on track to support the long-term underpinning of fibre upgrade activity and take up.