WightFibre has been awarded ISO 27001 Certification, awarded to companies which demonstrate a robust framework to help define, document, review, and update security controls, ensuing they are implemented consistently.
Thu, 27/01/2022 - 12:31
WightFibre has become one of just 16 organisations in the UK to achieve The Institute of Customer Service’s ServiceMark with Distinction Accreditation.
The accolade is the top status given awarded by the ICS and requires a qualification via a series of surveys and interviews with staff and customers. The Institute surveyed over 500 WightFibre customers, as well as most of its’ employees.
CEO John Irvine said: “To achieve this during such challenging times, when our teams are largely working from home, is even more impressive. It shows that, regardless of the circumstances, we are continuing to deliver a great experience to our customers and that we really do care.”
David Beckett, Head of Customer Service added: “The three-year journey we have been on to achieve this ServiceMark with Distinction is testament to the hard work and commitment of all my colleagues across the company.”
